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Critical Thinking Case
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Importance of Proper Grammar

Pitney Bowes completed a study and found that the average worker manages more than 25 messages in an hour, including E-mails, voice mails, faxes, and hand written notes. Most workers use E-mail to keep others informed about progress on various projects. With all this writing, explain how important it is to use proper grammar. Do you think people are more careless with their grammar when writing an E-mail as opposed to writing a memo? Why?



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How is the use of proper grammar important in all communication, regardless of the format?
A)Proper grammar is important in letters but not in E-mail because E-mail is a less formal type of communication.
B)Proper grammar is essential all communication because the message sender wants her message to be as clear as possible to the receiver.
C)Grammar is not important as long as you’ve made your point clear.
D)Grammar in an E-mail is important if you’re sending the E-mail to customers or superiors within your organization. It is not as important in E-mails to colleagues and friends.







College English and CommunicatOnline Learning Center

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