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Chapter Outline
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Chapter 2 Perspectives on Conflict 29

Your Personal History
Negative Views of Conflict
Positive Approaches to Conflict
Metaphors Make a Difference

Win-Lose Metaphors
Neutral or Objective Metaphors
Transformative Metaphors
Mixing the Metaphors

The Lens Model of Conflict
Gender Effects and Gender Filters
Gender Effects
Gender Filters

Cultural Effects and Cultural Filters
Cultural Effects
Cultural Effects Depend on Many Factors
Cultural Filters

Summary
Key Terms
Review Questions






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