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1 | |
Not raising one’s voice, but making snide comments or using sulking or the silent treatment all could characterize: |
| | A) | the aggressive family |
| | B) | the avoidant family |
| | C) | the collaborative family |
| | D) | the dysfunctional family |
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2 | |
In the ____________ family, people deal with each other directly, say openly what they feel, experience strong feelings, and accept those in others. |
| | A) | aggressive |
| | B) | avoidant |
| | C) | collaborative |
| | D) | competitive |
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3 | |
As a member of a _____________ family, you would establish your position early, hold your ground no matter what, and make sure others are present when you engage someone. |
| | A) | aggressive |
| | B) | avoidant |
| | C) | collaborative |
| | D) | strategic |
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4 | |
The following statements reflect a negative view of conflict, except for: |
| | A) | Conflict should at times be escalated. |
| | B) | Conflict is abnormal, while harmony is normal. |
| | C) | Conflict arises out of personal pathology. |
| | D) | Conflict interaction should be polite and orderly. |
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5 | |
Which statement below reflects a positive view of conflict? |
| | A) | Conflict helps clear out resentments, which helps people understand each other. |
| | B) | Conflict serves participants by bringing problems out in the open. |
| | C) | Conflict can help participants to clarify their goals and join together. |
| | D) | All of the above are true. |
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6 | |
Depicting conflict as a musical improvisation is an example of: |
| | A) | a neutral metaphor |
| | B) | a transformative metaphor |
| | C) | a mixed metaphor |
| | D) | a distributive metaphor |
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7 | |
According to the Lens Model of Conflict, the following are fundamental aspects of a conflict, except for: |
| | A) | communicative acts |
| | B) | meanings attached to those acts by each person |
| | C) | meanings ascribed by the people involved to their relationship |
| | D) | the outcome of the struggle |
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8 | |
The following phrases describe an individualistic culture’s view of conflict, except for: |
| | A) | implicit communication codes |
| | B) | dichotomy between the conflict and the conflict parties |
| | C) | instrumental-oriented |
| | D) | action- and solution-oriented |
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9 | |
Seeing self-in-relationship allows us to concentrate on which dimension of conflict? |
| | A) | power over others |
| | B) | autonomy (separate self-esteem) |
| | C) | mutual empathy |
| | D) | valuing separate knowing |
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10 | |
We use metaphors to understand individuals’ thought processes and behavior patterns in conflict because: |
| | A) | Our cognitive system is fundamentally metaphoric. |
| | B) | Metaphor or analogy is considered to be the source of truths. |
| | C) | Imaginative speech makes up much of our language. |
| | D) | All of the above apply. |
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