Welcome to the Business Communication at Work, Third Edition text and the wonderful world of communication in action. Getting and holding a job requires the ability to communicate effectively in many different types of situations. You will be provided the foundations you need for developing sentences and paragraphs and for capturing the message, whether you are communicating orally or by letter, memorandum, report, e-mail, or voice mail. Special thanks to Karen Williams for her contributions in developing the special student activities. Our sincerest appreciation to everyone who has helped us make this book a reality. A very special thanks to the team at McGraw-Hill/Irwin for their dedication and commitment to our project: | Linda Schreiber, publisher | Michael McCormick, production supervisor | | Tammy Higham, developmental editor | Matt Baldwin, designer | | Keari Bedford, marketing manager | Lori Kramer, photo researcher | | Pat Frederickson, project manager | Sue Lombardi, media project producer | | Rich Wright, outside project manager | Benjamin Curless, media producer |
The following educators have contributed significantly to the development of this text with their reviews and valuable comments. We thank them for their input. Dr. Andy O. Alali,
California State University ,Bakersfield | Arlette Giuliano,
Bradford School of Business | Lia Geloso Barone,
Norwalk Community College | Judith A. Grenkowicz,
Kirtland Community College | Bryan H. Barrows III,
North Harris College | James P. Hess,
Ivy Tech State College– Fort Wayne | Mary D. Been,
Oregon Institute of Technology | Jack Hoggat,
University of Wisconsin–Eau Claire | Thomas Beery,
Rhodes State College | Deborah Holder,
Piedmont Technical College | Sheri L. Blok,
Southeast Community College | Mark E. Huglen,
University of Minnesota , Crookston | Dom Bongiorni,
Kingwood College | Donald Kesler,
Cochise College | Timothy A. Borchers,
Minnesota State University ,Moorhead | Linda A. Kurth,
Phoenix College | Natalie Bryant,
South Plains College | Susan D. McClaren,
Mt. Hood Community College | Angela Butler,
Mississippi Gulf Coast Community College | Dennis D. McDaniel,
Saint Vincent College | Danny R. Cantrell,
West Virginia State University | Audra McMullen,
Towson University | Eric Carlson,
Collin County College | Ron Mcneel,
New Mexico State University at Alamogordo | Elaine Cichon,
Florida International University | Paul Miller,
Davidson College | Carolyn Clark,
Salt Lake Community College | Cynthia G. Randolph,
Bethel College | Deborah L. Cook,
Blinn College | Mageya R. Sharp,
Cerritos College | James C. Cox,
University of North Carolina | Marilyn M. Shaw,
University of Northern Iowa | Terry M. Cunconan,
Central Missouri State University | Sue L. Stewart,
Texas State University at San Marcos | James A. Doran,
Stetson University | Jay Stubblefield,
North Carolina Wesleyan College | Matthew Gainous,
Ogeechee Technical College | |
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2007 McGraw-Hill Higher Education