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Marketing and Product Development: Creating and Positioning Goods and Services

Learning Objectives

After studying this chapter you should be able to:
  1. Explain how marketing, product development, and sales must coordinate their activities to align a company's products with customer needs.
  2. Describe how marketing research can identify customer needs.
  3. Identify the four main elements of the marketing mix and discuss how the marketing mix is used to differentiate a company's products.
  4. Describe how marketing research can identify the needs of different customer groups and market segments.
  5. Differentiate between the three main approaches to market segmentation.










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