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End of Chapter Video Quiz
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1
A binding labor agreement is the result of:
A)collective bargaining
B)arbitration
C)mediation
D)litigation
E)all of the above
2
What is the system called when a new employee joins the company?
A)orientation
B)acculturation
C)socialization
D)indoctrination
E)none of the above
3
The process through which managers communicate the results of performance appraisal to employees is called:
A)performance functionality
B)management by objectives
C)goal setting
D)performance feedback
E)negative reinforcement
4
Forecasting the type and number of employees a company will require to meet the objectives of its business model is called:
A)workflow analysis
B)job flow analysis
C)performance appraisal
D)job evaluation
E)human resource planning
5
Identifying and attracting a pool of qualified applicants occurs at which stage of the HRM system?
A)training and development
B)pay and benefits
C)recruitment
D)selection
E)performance appraisal





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