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Multiple Choice Quiz
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1
________ is/are best described as the set of activities designed to recruit high-quality employees and then improve their skills and capabilities.
A)Human resources
B)Labor relations
C)Human resource management
D)Performance feedback
2
All of the following except _________ are considered to be integral components to an organization's HRM system.
A)training and development
B)recruitment and selection
C)pay and benefits
D)CEO salary levels
3
Which of the following statements regarding labor relations would be considered inaccurate?
A)Labor relations is the process of working with employees.
B)At times, labor relations is used to create work rules for employees.
C)Labor relations has very little impact on the negotiation processes of an organization.
D)Labor relations is used to help resolve disputes between management and employees.
4
Which one of the following laws provided legal avenues for employees who believe they have been discriminated against to take action against employers and allowed for awards of compensatory and punitive damages?
A)Title VII of the Civil Rights Act, 1964
B)Civil Rights Act, 1991
C)Fair Labor Standards Act, 1938
D)Equal Pay Act, 1963
5
________ is the process of forecasting the type and number of employees a company will require in the future to meet the objectives of its business model.
A)Human resource management
B)Job analysis
C)Position analysis questionnaire
D)Human resource planning
6
The ADD Corporation maintains a policy of promoting employees who are already working for the company. It can be stated ADD is most likely engaging in ________.
A)Internal recruitment
B)Internal selection
C)Internal training and development
D)External recruitment
7
All of the following except _________ would be considered important steps found in the selection process of an organization.
A)screening applications
B)checking references
C)development training
D)interviewing applicants
8
When an organization engages in improving the skills of its workforce to build a better competitive advantage, it would most likely to be undertaking which one of the following?
A)On-the job training
B)Selection process improvement
C)Training and Development
D)Performance appraisal
9
________ is a method of identifying the kinds of employee training that will result in the greatest performance gains.
A)Training-needs analysis
B)Training and development
C)On-the job training
D)Performance feedback
10
The process of using multiple sources of information to appraise an employee's performance is best identified as __________.
A)formal appraisals
B)management by information
C)360-degree performance appraisal
D)informal appraisals





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