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Chapter Outline
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Global Operations and Supply Chain Management

Zara: Transforming the International Fashion Industry through Innovative Supply Chain Management
Managing Global Supply Chains
Design of Products and Services
Sourcing Globally
    Reasons for Sourcing Globally
    Global Sourcing Arrangements
Building Your Global Résumé
Consider a Career in Global Logistics and Supply Chain Management

    Importance of Global Sourcing
    Finding Global Sources
    The Increasing Use of Electronic Purchasing for Global Sourcing
mini MNE
Cognizant Technology Solutions: Sourcing Low-Cost Talent Internationally to Achieve Global Competitive

    Problems with Global Sourcing
Manufacturing Systems
    Advanced Production Techniques to Enhance Quality and Lower Costs
WORLDVIEW
Chasing the Sun

Logistics
WORLDVIEW
Johnson Controls: Exploiting Design and Manufacturing Excellance for Global Advantage

Standardization and the Management of Global Operations
    Organization and Staffing
    Control
    Planning
Impediments to Standardization of Global Operations
    Environmental Forces
WORLDVIEW
Nestlé: Standardizing Processes and Systems to Exploit Global Opportunity

    Some Design Solutions
Local Manufacturing System
    Basis for Organization
    Horizontal and Vertical Integration
    Design of The Manufacturing System
    Operation of The Manufacturing System
Summary
Key Words
Questions
Research Task globalEDGETM.msu.edu
MINICASE 19.1: PENWICK–EL PAIS







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