Internet Exercises


1			http://www.travelers.com/ With a beginning that dates back to 1864, Travelers holds the distinction of being the first company in the United States to offer insurance against accidents. Today, this organization has grown to be a leading provider of insurance products for individuals as well as businesses. In addition, it offers a wide variety of financial products and services to its customers that include asset protection and estate planning. Travelers Insurance is currently a member of Citigroup. As you examine this site, focus on collecting the necessary information to prepare a short report, which responds to the following question. In your opinion, how do the seven people-centered practices of successful companies apply to this organization? Explain. What skills would be necessary for the managers of Travelers to possess? Explain how the managers of this firm could improve the supervision of their subordinates. Would you be interested in working for this organization? Why or why not?




2			http://www.rbc.com/uniquecareers/diversity/index.html Diversity management is one of the most important issues facing organizations today. Royal Bank has been winning awards for their handling of this multidimensional issue. Examine the information offered within this Website. Prepare a one-page report identifying how Royal Bank is handling three aspects of managing diversity. Be prepared to share your responses with the class.