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True or False Quiz
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1
People-centred practices are not associated with higher profits.
A)True
B)False
2
Effective female and male managers do have significantly different skill profiles.
A)True
B)False
3
With the evolution of the 21st century managers, ego-centred leaders are being replaced by customer-centred leaders.
A)True
B)False
4
Building teamwork, trust, and mutual respect is one of the four principles of quality management.
A)True
B)False
5
E-business is defined as buying and selling goods and services over the internet.
A)True
B)False
6
The glass ceiling represents an invisible barrier that blocks certain workers from advancing into top management.
A)True
B)False
7
Personality is at the centre of the diversity wheel because it is the least important.
A)True
B)False
8
Accountability practices relate to managers' responsibility to keep track of a unit’s budget.
A)True
B)False





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