Site MapHelpFeedbackMultiple Choice Quiz
Multiple Choice Quiz
(See related pages)

1
The number one cause of stress in the lives of Canadians is
A)obesity
B)smoking
C)teenagers
D)work
E)financial problems
2
Which of the following is NOT part of the definition of stress?
A)an adaptive response.
B)mediated by individual characteristics and /or psychological processes.
C)found only in the workplace.
D)is a consequence of any external action situation or event.
E)Places special physical and/or psychological demands on a person.
3
Researchers conclude that stress triggers one of two basic reactions: active fighting or
A)the desire to eat.
B)the need to smoke.
C)the need for a coffee.
D)Meditation
E)Passive flight
4
How many major types of stressors are there?
A)one
B)two
C)three
D)four
E)five
5
What is an example of a group-level stressor?
A)Work overload
B)Technology
C)Family
D)Intragroup conflict
E)Role conflict
6
Stressful life events can cause work performance to decline so employers need to
A)be aware of external sources of employee stress.
B)keep employees on regular schedules to reduce stress.
C)mind their own business.
D)adjust their budgets accordingly.
E)keep track of absenteeism.
7
A condition of emotional exhaustion and a combination of negative attitudes is called
A)Depersonalization
B)Burnout
C)Failure
D)Cynicism
E)Escape
8
Burnout can be prevented by management through all of the following EXCEPT
A)time off for personal development.
B)providing resources that buffer
C)keeping an employee in the same job until he/she figures it out.
D)increased freedom to make decisions
E)support from top management.
9
One long-term strategy to prevent burnout is:
A)sabbaticals
B)rewards
C)increasing the workload
D)job rotation
E)decreasing quantity of communication
10
Recognition for work accomplishments and time off for personal development are examples of
A)hardiness.
B)coping strategies.
C)buffers.
D)social support.
E)escape strategies.
11
Support networks evolve from all the following sources except:
A)cultural norms
B)social institutions
C)grapevines
D)companies
E)individuals
12
Instrumental support is
A)spending time with others at work.
B)spending time with others in leisure and recreational activities.
C)providing help in defining, understanding and coping with problems.
D)providing information that a person is accepted.
E)providing financial aid, material resources or needed services.
13
Stress can be moderated by social support. Social support is
A)the help provided to interact in a social setting.
B)the help provided to employees under stress.
C)provided by the government when you get laid off.
D)the amount of perceived helpfulness derived from social relationships.
E)a program for people who work with other people.
14
The coping process has all of the following major components except:
A)Organizational factors
B)Situational factors
C)Cognitive appraisals of the stressor
D)Coping strategies
E)Personal factors
15
A Symptom management strategy is a coping strategy that focuses on:
A)reducing the symptoms of stress
B)avoiding or ignoring stressors and problems
C)directly confronts or solves problems
D)Cognitive appraisals of the stressor
E)Meditation and relaxation
16
A(n) __________ coping strategy consists of using methods such as relaxation, meditation, medication, or exercise to manage stress.
A)symptom management
B)buffering
C)hardiness
D)control
E)escape
17
Individuals with a collection of personality characteristics referred to as hardiness are more likely to experience all of these EXCEPT
A)sense of purpose
B)burnout
C)perception of being in control
D)interpretation of stressors as less negative
E)lower stress
18
Which of the following is a Personality Characteristic of Hardiness:
A)Commitment
B)Enthusiasm
C)External Locus of Control
D)Type B personality type
E)Conscientiousness
19
A Type A Behaviour Pattern describes a person who is aggressively involved in a chronic, determined struggle to:
A)beat out all competition
B)accomplish less in more time
C)accomplish more in less time
D)finish work early every day
E)learn all about an issue
20
Type A behaviour is linked to
A)Cardiovascular disease
B)Cancer
C)Nail biting
D)Smoking
E)Obesity
21
Management can help Type A people by
A)Giving them more feedback
B)Providing less physical work.
C)Not overloading them with work despite their eagerness to take on more work.
D)Criticism of work in person.
E)Allow arguments to run their course.
22
Using delegation, making lists, and prioritizing tasks are examples of:
A)Type A behaviour
B)Time management
C)Setting deadlines
D)Mental devices
E)Type B behaviour
23
What involves using a four-step procedure to redirect one's thoughts away from oneself?
A)Biofeedback
B)Meditation
C)Muscle relaxation
D)Cognitive restructuring
E)Holistic wellness
24
Meditation is a state of peacefulness that is derived from which of the following steps:
A)Find a quiet environment
B)Use a mental device
C)Disregard distracting thoughts by relying on a passive attitude
D)All of these answers are correct
E)Assume a comfortable position
25
A holistic wellness approach advocates
A)drinking in moderation.
B)relaxation therapy.
C)proper nutrition.
D)environmental sensitivity.
E)all of these answers are correct
26
Which of the following is not a component of a holistic wellness program:
A)Nutritional awareness
B)Stress reduction and relaxation
C)Physical inactivity
D)Environmental sensitivity
E)Physical fitness





To learn more about the book this website supports, please visit its Information Center.
Copyright (c)2007 McGraw-Hill Education .
Any use is subject to the Terms of Use and Privacy Notice | Report Piracy


Fund Org. BehaviourOnline Learning Center

Home > Chapter 5 > Multiple Choice Quiz