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1 | |
Although business executives attend a lot of meetings during their careers, not all of them are productive. Research findings in Chapter Nine report that ____ of business meetings are considered unproductive by most executives. |
| | A) | one-fourth |
| | B) | one-third |
| | C) | one-half |
| | D) | three-fourths |
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2 | |
In which category of meetings is the social function more important than any specific task? |
| | A) | information sharing |
| | B) | problem solving |
| | C) | ritual activities |
| | D) | decision making |
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3 | |
Which type of virtual meeting has over half a million sites worldwide? |
| | A) | Teleconferences |
| | B) | Online or chat rooms |
| | C) | Videoconferences |
| | D) | Email |
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4 | |
In Chapter Nine our text claims that virtual meetings have several advantages over face-to-face meetings. Which of the following represents those advantages? |
| | A) | Virtual meetings are less expensive. |
| | B) | Virtual meetings are less time consuming. |
| | C) | Virtual meetings are easier to schedule. |
| | D) | All of the above |
| | E) | "b" and "c" only. |
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5 | |
Because meetings are often time consuming, under what circumstances should you avoid holding a meeting? |
| | A) | When key people cannot attend |
| | B) | When you have plenty of time to cover the agenda |
| | C) | When you have a special problem that needs immediate attention |
| | D) | When most of the group is prepared to meet |
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6 | |
According to the research in our text, what question(s) should you be able to answer "yes" to before you schedule a meeting? |
| | A) | Is the job beyond the capacity of two or three people? |
| | B) | Is there one best decision or solution to the problem? |
| | C) | Are misunderstandings likely? |
| | D) | All of the above. |
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7 | |
Our text discusses a number of methods for opting out of meetings. Which of the following are consistent with that advice? |
| | A) | If you are only going to provide information, you might substitute your attendance with a written report. |
| | B) | Rely on an excuse that saves face for both you and those in attendance at the meeting. |
| | C) | Avoid using technology like a phone call or email in order to participate. |
| | D) | None of the above |
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8 | |
Because an agenda is important to the focus and success of most meetings, which of the following items is not likely to be found on most agendas? |
| | A) | The time and location of the meeting |
| | B) | Important financial information about your clients |
| | C) | A list of people who will be there |
| | D) | A brief explanation about agenda items |
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9 | |
According to research in Chapter Nine, items on an agenda should come in what order? |
| | A) | Put the difficult items at the beginning while everyone is fresh, and then cover announcements at the end. |
| | B) | Place easier business items first, and then move on to announcements. |
| | C) | Start with announcements, and then move on to difficult items. |
| | D) | None of the above. |
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10 | |
When you are planning an agenda for a meeting, you should follow the bell-shaped curve model which suggests that difficult items should come |
| | A) | during the opening third of the meeting |
| | B) | during the middle third of the meeting |
| | C) | during the final third of the meeting |
| | D) | "b" and "c" are both acceptable |
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11 | |
A common problem in meetings is making sure that everyone gets a chance to participate. One method that has been suggested to overcome this problem is called the |
| | A) | turn-taking technique |
| | B) | nominal group technique |
| | C) | question and answer technique |
| | D) | reward-punishment technique |
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12 | |
According to the nominal group technique method for encouraging participation, all members participate by |
| | A) | criticizing one another each time an idea is presented |
| | B) | bringing written notes to the meeting for everyone to read |
| | C) | voting for their three favorite ideas |
| | D) | writing down ideas that need to be discussed privately and ultimately discussing those the whole group thinks are important |
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13 | |
Questions can also be an effective way of encouraging participation in meetings. When the leader refers a question posed by one member to the entire group this is called a(n) |
| | A) | reverse question |
| | B) | relay question |
| | C) | overhead question |
| | D) | direct question |
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14 | |
During a meeting at your company, your boss says, "Our sales on new products are going through the roof, but everything else has dropped off. Can anyone tell me what we should do?" Which type of question is this? |
| | A) | A direct question |
| | B) | A reverse question |
| | C) | A relay question |
| | D) | An overhead question |
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15 | |
People often get off track during meetings. Based on the information in Chapter Nine, which strategies are effective for keeping discussion focused? |
| | A) | Remind the group of time pressures |
| | B) | Summarize the discussion periodically |
| | C) | Challenge the relevance of some comments |
| | D) | All of the above |
| | E) | "a" and "c" only |
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16 | |
When a meeting has the potential to take a negative tone, what can you do to help ensure that the atmosphere remains positive? |
| | A) | Ask questions to paraphrase understanding. |
| | B) | Don't worry too much about culture, as it is normally minimized. |
| | C) | Enhance the values of members' comments. |
| | D) | All of the above. |
| | E) | a and c only. |
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17 | |
A successful meeting is concluded by following ___ steps? |
| | A) | two |
| | B) | three |
| | C) | four |
| | D) | five |
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18 | |
In order to conclude a meeting in a productive manner, you should follow which steps? |
| | A) | Summarize accomplishments. |
| | B) | Plan future actions and/or meetings. |
| | C) | Announce that the meeting is over and then end; people have agendas and don't need to be reminded of the time. |
| | D) | a and b |
| | E) | b and c |
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19 | |
How do you know when it is a good idea to close the meeting? |
| | A) | When people begin to look bored |
| | B) | When some of the agenda has been covered |
| | C) | When the group lacks resources to continue |
| | D) | All of the above |
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20 | |
What should be the guiding rule of thumb in determining how long a meeting should last? |
| | A) | Always close a meeting on time. |
| | B) | Always close a meeting on time unless the subject is really important. |
| | C) | Always close a meeting at the first sign of boredom. |
| | D) | Always close a meeting five to ten minutes before the scheduled time. |
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2002 McGraw-Hill Higher Education