 |  Fundamentals of Operations Management, 4/e Mark M. Davis,
Bentley College
Nicholas J. Aquilano,
University of Arizona
Richard B. Chase,
USC, School of Business
Supplements- Student CD-ROM, packaged with each copy of the text, contains chapter quizzes, Excel® spreadsheets, PowerPoint® slides, and short video clips illustrating key operations topics.
- PowerPoint Presentation Slides, prepared by Charlie Cook of University of West Alabama, provides lecture outlines plus graphic material from the text to complement and customize lectures.
- Videos. The Irwin Operations Management Video Series consists of 29 segments on eight volumes covering quality, inventory, lean production, computer-integrated manufacturing, production processes and services, and global supply chains. They show students chapter concepts at work and how critical operations management is to organizations such as Motorola, Toyota, Hewlett-Packard, United Airlines, and others.
- Operations Management Center Website (http://www.mhhe.com/pom/). This site supports students and faculty in search of resources related to all aspects of operations management. There are sites with company tours, organizations, on-line publications, resources by topic, and textbook support.
- Instructor's CD-ROM contains the Instructor's Manual and Test Bank (described below), PowerPoint Slides, text exhibits, video clips, and Excel spreadsheets.
- Instructor's Manual, prepared by Ross Fink of Bradley University, includes answers to discussion and review questions and solutions to text problems.
- Test Bank, prepared by Daniel Tracy of University of Tennessee at Martin, provides true/false, multiple/choice, and narrative problems for each chapter. Along with the manual, a separate computerized testing package is available allowing instructors to generate, add, and edit questions; save and reload tests; and select questions based on type or level of difficulty.
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2002 McGraw-Hill Higher Education