Building Vocabulary

Complete the paragraph with the words in the box. Make sure that all verbs are in the proper form.

complain dissatisfied purchase return	complaint guarantee receipt	defective manager refund

1		Last month I a Zastro cordless telephone, and I am writing to say that I am very with it. The sound quality is very poor and often people cannot hear what I'm saying. I already called and to your department, but no one seems interested in my problem. I even spoke with the , but he didn’t seem to believe me. I'm not sure if this particular telephone is or not. I am it to you. I am also sending you a copy of my sales . The telephone is still under . Please repair it or my money.