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Business: A Changing World, 4/e
O.C. Ferrell, Colorado State University
Geoffrey Hirt, DePaul University
Managing Human Resources

Chapter Outline


Introduction

The Nature of Human Resources Management

Planning for Human Resources Needs

Recruiting and Selecting New Employees

Recruiting

Selection

Legal Issues in Recruiting and Selecting

Affirmative Action

Developing the Workforce

Training and Development

Assessing Performance

Turnover

Compensating the Workforce

Financial Compensation

Benefits

Managing Unionized Employees

Collective Bargaining

Resolving Disputes

The Importance of Workforce Diversity

The Characteristics of Diversity

Why is Diversity Important?

The Benefits of Workforce Diversity

Affirmative Action





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