Pamela L. Alreck,
Salisbury University Robert B. Settle,
Salisbury University
ISBN: 0072945486 Copyright year: 2004
Brief Contents
PART ONE
Planning and Designing the Survey
Initiating a Survey 3
Planning the Project 26
Designing the Sample 55
PART TWO
Developing Survey Instruments
Composing Questions 89
Creating Item Scales 116
Building Questionnaires 146
PART THREE
Collecting and Processing Data
Self-Administered Surveys 181
Collecting Interview Data 213
Processing the Data 242
PART FOUR
Interpreting and Reporting Results
Describing Data Distributions 269
Measuring Item Interactions 301
Reporting the Information 341
APPENDIX
Conducting Focus Groups 386
Conducting Experiments 403
Presenting Survey Results 420
GLOSSARY 437
INDEX 452
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