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Remedying the Situation
Jeff Gordon is the manager of information services at Machine Testing Systems Corporation's Powertrain Division in Ann Arbor, Michigan. MTS world headquarters is in Eden Prairie, Minnesota. Jeff also is responsible for administrating MTS's Noise and Vibration Division in Madison Heights, Michigan, which does not have a full-time information technologies staff. Jeff administers the NVD local domain via remote access through the MTS corporate Virtual Private Network.
One day, the NVD server goes down and the NVD users are unable to dial-in to their local domain. You are one of the NVD users. What steps would you take to remedy the situation?