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True or False
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1

When someone you know shares private information with you, indicates that a crucial decision is coming up, or spends more time with you than usual, s/he is asking you directly for help.
A)True
B)False
2

The use of arbitration as third-party intervention highly involves the conflicting parties in determining the solutions to their conflicts.
A)True
B)False
3

The process of adjudication assumes that parties are unable to solve their own conflicts, and a decision must be imported from outside.
A)True
B)False
4

In mediation, transformation occurs when clients experience empowerment and give recognition to each other.
A)True
B)False
5

In settings where a dispute system is needed, those in leadership roles should create a set of procedures that can be used the same way for all individuals in all kinds of conflicts.
A)True
B)False





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