New Features:

• New AACSB coverage in Chapter 1 discusses the Association for the Advancement of Collegiate Business Schools standards and each Skill Builder has been labeled with the AACSB competencies developed through the exercise.
• New Communication Skills Questions can be used for class discussion and/or written assignments, requiring critical thinking and personal opinions based on the text concepts.
• New and updated Ethical Dilemmas present a situation with questionable ethical behavior. Students are asked to determine if the behavior is ethical and what they would do in that situation.
• Updated references throughout, including updated coverage of key topics such as stress and leadership (e.g. trait theory and global leadership studies)

Retained Features:

• Systems Orientation.  The text is organized in two ways. First, the parts of the book are based on the competency model of managerial education, building from intrapersonal skills, to interpersonal skills, to leadership skills. Second, it also follows the levels of behavior approach, going from individual, to group, to organizational levels of behavior. The system effect is discussed throughout the book.
• Research-based and current. The book is based on research, not opinion, and is completely updated to reflect the newest research. There are over 1,390 new references for an average of 93 per chapter.
• Flexible and comprehensive. The concepts, applications and skill-building material are clearly identified in the text and instructor's materials; there are more quality and quantity of application and skill-building materials to allow professors to create their unique courses using the features that will achieve their specific objectives.
• Workbook format. Allows students to interact with the textbook, and easily turn in homework assignments.