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Human Relations and Org. 8e
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Human Relations in Organizations: Applications and Skill Building, 8/e
Robert N. Lussier, Springfield College, MA

ISBN: 0073381535
Copyright year: 2010

Table of Contents


Part I. INTRAPERSONAL SKILLS: BEHAVIOR, HUMAN RELATIONS, AND PERFORMANCE BEGIN WITH YOU

  1. Understanding Behavior, Human Relations, and Performance
  2. Personality, Stress, Learning, and Perception
  3. Attitudes, Self-Concept, Values, and Ethics
  4. Time and Career Management

Part II. INTERPERSONAL SKILLS: THE FOUNDATION OF HUMAN RELATIONS

  1. Interpersonal Communication
  2. Organizational Structure and Communication
  3. Dealing with Conflict

Part III. LEADERSHIP SKILLS: INFLUENCING OTHERS

  1. Leading and Trust
  2. Motivating Performance
  3. Ethical Power and Politics
  4. Networking and Negotiating

Part IV. Leadership Skills: Team and Organizational Behavior, Human Relations, and Performance

  1. Team Dynamics and Leadership
  2. Teams and Creative Problem Solving and Decision Making
  3. Organizational Change and Culture
  4. Valuing Diversity Globally

Appendix A: Applying Human Relations Skills

Lussier: small book cover

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