SUPPLEMENTS FOR INSTRUCTORS AND STUDENTS Online Learning Center—Instructor's Edition, www.mhhe.com/lussier8e - Instructor's Manual: Written by the author, the Instructor's Manual includes the recommended answers for the application features, chapter outlines, learning outcomes, application situations, cases, and objective cases; sample answers to work applications; and support material for video cases and skill-building exercises.
- Testbank: Three types of questions are included—concept, application, and skillbuilding. Questions are also labeled with level of difficulty and text page references.
- PowerPoint: Slides include figures, tables, and graphics from the text, as well as additional material not found in the book.
Online Videos
The Behavior Model Videos on the website focus on the following topics: Overview | 2:50 | Learning Styles | 4:20 | Attitudes | 5:08 | Success | 4:38 | Response Styles | 8:26 | Situational Communications | 5:22 | Initiating Conflict Resolution | 4:00 | Mediating Conflict Resolution | 8.35 | Situational Supervision | 4:45 | Giving Praise | 1:10 | Power | 3:25 | Groups | 7:00 | Situational Problem Solving and Decision Making | 7:00 | Coaching Model (increasing performance) | 3:10 | Evaluative Performance Appraisal | 8:17 | Developmental Performance Appraisal | 5:00 | Force Field Analysis | 5:20 | Handling Complaints | 6:10 |
Online LearningCenter—StudentEdition, www.mhhe.com/lussier8e The student site includes self-grading quizzes and chapter review materials. In addition, a premium content access code allows students to access online Self-Assessments, Test Your Knowledge exercises, and Manager's Hot Seat interactive videos. The Manager's Hot Seat Videos Online, www.mhhe.com/MHS In today's workplace, managers are confronted daily with issues like ethics, diversity, working in teams, and the virtual workplace. The Manager's Hot Seat videos allow students to watch as 15 real managers apply their years of experience to confront these issues. Students assume the role of the manager as they watch the video and answer multiple choice questions that pop up forcing them to make decisions on the spot. They learn from the manager's mistakes and successes, and then do a report critiquing the manager's approach by defending their reasoning. Reports can be emailed or printed out for credit. |