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Fill in the Blanks Quiz
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1

When one party perceives its interests are being opposed or set back by another party, they are experiencing .
2

conflict serves an organization's interests while conflict threatens an organization's interests.
3

conflict is interpersonal opposition driven by personal dislike, or disagreement.
4

When one individual is assigned the role of uncovering and airing all possible objections to a proposed course of action he or she is called a .
5

requires interested parties to confront the issue and cooperatively identify the problem, generate and weigh alternative solutions, and select a solution.
6

is the give and take approach to handling dysfunctional conflict, involving moderate concern for both oneself and others.
7

One way to resolve conflict is to try a/an , which is a method of conflict resolution that is informal (using mediation or arbitration) and less costly than a lawsuit.
8

Too much cohesiveness can breed because a desire to get along pushes aside critical thinking.
9

A give and take process between conflicting interdependent parties is called a .
10

In , before any sessions are held, all key union and management negotiators are trained in the fundamentals of effective problem solving and conflict resolution.





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