Internet Exercises


1			http://www.searsholdings.com/ Over 100 years ago, Sebastian Spering Kresge envisioned and pursued the idea that today is known as Kmart. This organization tackles the future with a head-on determination that was inspired by its founder, S. S. Kresge. The merger of Kmart and Sears as Sears Holdings corporation occurred in March 2005. Sears Holdings operates Sears and Kmart stores, and began opening a combined format store named Sears Essentials during the second quarter of 2005. The company continues to market products under brands held by both companies. Explore the Sears Holdings Website and then prepare a one-page report that provides the responses to the following questions. What types of conflict may be present at this organization? Differentiate between functional and dysfunctional conflict. Present a hypothetical scenario (as it may appear within this organization), for each of these types of conflict. Can personality conflicts create any significant problems for this organization? Explain. Discuss methods for handling a conflict situation.




2			http://www.sony.net/SonyInfo/ and http://www.sony.ca/sonyca/view/english/corporate/corporate.shtml Sony Corporation, headquartered in Tokyo, Japan, is a world leader in the manufacture and marketing of electronic and computer products for consumer, business, electronics, publishing and multimedia applications on a global scale. Sony has over 158,000 employees worldwide. Sony of Canada Ltd. is a wholly-owned subsidiary of Sony Corporation of Tokyo. Sony of Canada was established in 1955. With headquarters in Toronto, sales offices in Vancouver and Montreal and distribution centres in Coquitlam, British Columbia, and Whitby, Ontario, approximately 1,000 employees support about 78 Sony stores and a network of more than 500 authorized dealers across Canada. Explore the Websites for both Sony Corporation and Sony of Canada Ltd. Prepare a two-page report that answers the following questions. What types of conflict may be present at this organization? Could cross-cultural conflict present a problem for Sony? Identify ways in which the management of Sony can address and control conflict within the organization.

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