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Section 1.1 Assessment
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1

A good communicator is not necessarily a good listener.
A)True
B)False
2

Feedback is one of the components of communication.
A)True
B)False
3

One purpose of communication is to develop good will.
A)True
B)False
4

Nonverbal communication is not an important form of communication.
A)True
B)False
5

The disadvantage to oral communication is that there is often little opportunity to reflect on what is said.
A)True
B)False
6

Which of the following is not one of the components of communication?
A)Message sender
B)Message transmission
C)Message interpretation
D)Message background
7

Communication is effective if
A)It enables the receiver to interpret the message exactly as the sender intended.
B)It evokes the desired response from the receiver.
C)It develops favorable relations between the sender and the receiver.
D)All of the above contribute to making a communication effective.
8

Which is NOT true?
A)Communication is a two-way process.
B)Communication breakdowns can be avoided through feedback from the receiver.
C)Communication requires good sending skills—not good receiving skills.
D)Communication is a partnership in which each side has a responsibility.
9

Which of the following background elements can play an important role in determining the receiver's possible reaction and response to the message?
A)Personality
B)Experience
C)Motivation
D)All of the above
10

Which of the following distractions is NOT a barrier to effective communication?
A)Emotional
B)Physical
C)Social
D)Cultural





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