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Section 2.3 Assessment
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1

The attitude or tone you use to express words can change their meaning.
A)True
B)False
2

All countries have the same listening customs.
A)True
B)False
3

One drawback to a teleconference is that it only allows one-way conversation.
A)True
B)False
4

Before attending a conference, you should know what the expected outcomes are.
A)True
B)False
5

Good listeners can often judge a speaker's message by analyzing the speaker's personal characteristics such as mannerisms, voice, speech patterns, or appearance.
A)True
B)False
6

A good listener listens for which of the following?
A)Ideas
B)Feelings
C)Factual information
D)All of the above
7

Which of the following is not a way to convey to a speaker your interest in what they are saying?
A)Face the speaker
B)Working on your laptop
C)Pay attention
D)Nod affirmatively
8

Which of the following is not a way to prepare for listening in traditional or teleconference situations?
A)Try to get it all down on paper
B)Choose strategic seating
C)Highlight major points
D)Ask questions if permitted
9

If possible, you should compare the notes you take at a conference with which of the following?
A)Another attendee
B)The speaker
C)An expert on the topic
D)Your supervisor
10

Within which of the following time spans should you review your notes from a listening situation?
A)1 hour
B)28 hours
C)24 hours
D)One week





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