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Chapter 3 Interests and Goals 62

Types of Goals: TRIP

Topic Goals: What Do We Want?
Relational Goals: Who Are We to Each Other?
Identity, or Face-Saving, Goals:
Who Am I in This Interaction?
Process Goals:
What Communication Process Will Be Used?

The Overlapping Nature of TRIP Goals
Goals Change in Interaction
Prospective Goals
Transactive Goals
Retrospective Goals

Goal Clarity
Clarify Your Goals
Estimate the Other’s Goals

Collaborative Goals
Summary
Key Terms
Review Questions








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