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1 | |
______ goals define how conflict parties want to be treated by each other and how interdependent they want to be. |
| | A) | Topic |
| | B) | Relational |
| | C) | Identity/facework |
| | D) | Process |
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2 | |
When conflicting parties disagree about how to formally or informally conduct their conflict, this requires they work on their ________ goals. |
| | A) | topic |
| | B) | relational |
| | C) | identity/facework |
| | D) | process |
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3 | |
When conflicting parties have concerns about how they are being perceived by the other, or have their self-esteem threatened, this reflects ________ goals. |
| | A) | topic |
| | B) | relational |
| | C) | identity/facework |
| | D) | process |
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4 | |
_________ goals emerge as conflicting parties discuss what they want to do, where to go, how to divide resources, or other objectifiable issues. |
| | A) | Topic |
| | B) | Relational |
| | C) | Identity/facework |
| | D) | Process |
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5 | |
The following statements are features of conflict goals, except for: |
| | A) | In a serious dispute, topic-only solutions are sufficient. |
| | B) | Not all types of goals emerge in all disputes. |
| | C) | Identity and relational issues are “drivers” of disputes. |
| | D) | Interests and goals overlap with one another and differ in primacy. |
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6 | |
_________ goal development takes place during conflict episodes rather than before or after. |
| | A) | Prospective |
| | B) | Transactive |
| | C) | Retrospective |
| | D) | Process |
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7 | |
When conflict participants spend considerable time and energy justifying decisions made in the past, they are working on _________ goals. |
| | A) | prospective |
| | B) | transactive |
| | C) | retrospective |
| | D) | relational |
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8 | |
The intentions people hold prior to when they engage in conflict are called _______ goals. |
| | A) | prospective |
| | B) | transactive |
| | C) | retrospective |
| | D) | topic |
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9 | |
“Our estimate of the other’s goals propels our own choices.” This statement is best connected to which of the following advantages to clarifying one’s goals? |
| | A) | Solutions go unrecognized if you don’t know what you want. |
| | B) | Only clear goals can be shared. |
| | C) | Clear goals can be altered more easily than vague goals. |
| | D) | Clear goals are reached more often than unclear goals. |
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10 | |
The following statements characterize collaborative goals, except for: |
| | A) | Short-, medium-, and long-range issues are addressed. |
| | B) | Goals are behaviorally specific. |
| | C) | Statements orient toward the past and present. |
| | D) | Goals recognize interdependence. |
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