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Section 9.2 Assessment
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1

Routing slips are used to direct message to specific people or departments.
A)True
B)False
2

The term "letterhead" can refer to either the preprinted information at the top of business stationery OR to the actual sheet of paper.
A)True
B)False
3

The inside address of a letter should always precede the date line.
A)True
B)False
4

The inside address does not need to include a ZIP code.
A)True
B)False
5

When typing an international address on an envelope, you should type the name of the country in all-capital letters.
A)True
B)False
6

Which of the following is an optional element of a business letter?
A)The salutation
B)The attention line
C)The complimentary closing
D)The writer's identification
7

The salutation of a business letter traditionally ends with a colon. This is known as:
A)Open punctuation
B)Closed punctuation
C)Business punctuation
D)Standard punctuation
8

All of the following are acceptable forms of a complimentary closing EXCEPT:
A)Cordially
B)Cordially yours
C)Truly yours
D)Sincerely yours
9

Which of the following is NOT a business letter format?
A)International-business format
B)Social-business format
C)Personal-business format
D)Modified-block format
10

All of the following notations are special instructions for the post office EXCEPT:
A)Air Mail
B)Registered
C)Certified
D)Reply Requested





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