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Section 9.3 Assessment
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1

The term "24/7" means 24 hours a day, 7 days a week.
A)True
B)False
2

You don't need to sign your name at the end of an e-mail message because your company's e-mail service will do it for you automatically.
A)True
B)False
3

Memos must always be printed on letterhead stationery.
A)True
B)False
4

All e-mail messages about weekly meeting times should be marked as "Urgent."
A)True
B)False
5

It is inappropriate to type in all-capital letters in an e-mail as this is considered rude.
A)True
B)False
6

Which of the following is the best greeting to use in an e-mail message?
A)Dear Mary Stone:
B)Dear Mary,
C)Attention Ms. Stone:
D)Hi Mary,
7

Sending unsolicited e-mail is called:
A)Crunching
B)Spamming
C)Slamming
D)Loading
8

The purpose of e-mails and memos include all of the following EXCEPT:
A)To report
B)To remind
C)To reprimand
D)To request
9

Which of the following is NOT an advantage of e-mail?
A)It is confidential.
B)It is quick.
C)It is convenient.
D)It is inexpensive.
10

It is possible to send all of the following as an e-mail attachment EXCEPT:
A)A spreadsheet
B)A CD-ROM
C)A virus
D)A graphic





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