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Section 10.4 Assessment
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1

In social-business letter format, the letter parts are in the usual position except that the inside address is placed first, positioned at the beginning of the page.
A)True
B)False
2

There is no change in the usual punctuation patterns for business letters.
A)True
B)False
3

Executive stationery measures 8 1/2 by 11 inches.
A)True
B)False
4

When a social-business letter is typed on stationery with no printed letterhead, you should include the return address as you would for personal-business letters.
A)True
B)False
5

You should always use a high degree of friendliness and informality on congratulatory notes.
A)True
B)False
6

Common courtesy and tradition demand that co-workers send social-business communications for which of the following situations?
A)To congratulate someone on a special occasion
B)To express condolences when a business associate suffers the loss of a loved one
C)To reply properly to a formal invitation
D)All of the above
7

Congratulatory notes are often written to employees of which of the following?
A)Other companies
B)The same company
C)Customers
D)Potential customers
8

Which of the following situations require letters of recognition?
A)Promotions
B)Retirements
C)Anniversaries
D)All of the above
9

Which of the following requires a thank-you letter?
A)Gifts
B)Recommendation
C)Hospitality
D)All of the above
10

Which of the following does not require a special invitation?
A)A business meeting
B)An open house
C)A special anniversary
D)A formal reception





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