To learn more about the book this website supports, please visit its Information Center. 2007 McGraw-Hill Higher Education Any use is subject to the Terms of Use and Privacy Notice. McGraw-Hill Higher Education is one of the many fine businesses of The McGraw-Hill Companies.

Site Map

All pages within this Online Learning Center are listed below, organized by chapter or by resource type. To learn more about the book this website supports, please visit its information center.

	View by Chapter			View by Resource
In This Site Interactive Grammar Proofreading Flashcards Chapter 1 Setting the Stage for Effective Communication Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 2 Choosing the Right Words Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 3 Developing Sentences and Paragraphs Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 4 Developing Listening and Speaking Skills Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 5 Planning and Organizing Business Messages Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 6 Using Technology to Improve Communication Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 7 Formatting Business Messages Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 8 Goodwill Principles and Goodwill Messages Concept Worksheets Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 9 Messages for Inquiries and Requests Concept Worksheets Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 10 Claim and Adjustment Messages Concept Worksheets Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 11 Persuasive Messages Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 12 Order, Credit, and Collection Messages Concept Worksheets Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 13 Developing Memos and Memo Reports Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 14 Creating Press Releases, Newsletters, and Letters to Public Officials Concept Worksheets Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 15 Constructing and Presenting Reports Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 16 Preparing Meeting Communications Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 17 Starting the Employment Process Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 18 Selling Yourself to Employers Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise

To learn more about the book this website supports, please visit its Information Center.

2007 McGraw-Hill Higher Education Any use is subject to the Terms of Use and Privacy Notice. McGraw-Hill Higher Education is one of the many fine businesses of The McGraw-Hill Companies.

Site Map

All pages within this Online Learning Center are listed below, organized by chapter or by resource type. To learn more about the book this website supports, please visit its information center.

	View by Chapter			View by Resource
In This Site Instructor Internet Exercises Interactive Grammar KEYS Concept Review Worksheets KEYS Go to the Web KEYS Proofreading and Editing Exercises Keys to Worksheets PowerPoint Presentations Proofreading Flashcards Sample Syllabi Chapter 1 Setting the Stage for Effective Communication Chapter Objectives Chapter Summary Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 2 Choosing the Right Words Chapter Objectives Chapter Summary Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 3 Developing Sentences and Paragraphs Chapter Objectives Chapter Summary Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 4 Developing Listening and Speaking Skills Chapter Objectives Chapter Summary Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 5 Planning and Organizing Business Messages Chapter Objectives Chapter Summary Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 6 Using Technology to Improve Communication Chapter Objectives Chapter Summary Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 7 Formatting Business Messages Chapter Objectives Chapter Summary Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 8 Goodwill Principles and Goodwill Messages Chapter Objectives Chapter Summary Concept Worksheets Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 9 Messages for Inquiries and Requests Chapter Objectives Chapter Summary Concept Worksheets Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 10 Claim and Adjustment Messages Chapter Objectives Chapter Summary Concept Worksheets Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 11 Persuasive Messages Chapter Objectives Chapter Summary Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 12 Order, Credit, and Collection Messages Chapter Objectives Chapter Summary Concept Worksheets Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 13 Developing Memos and Memo Reports Chapter Objectives Chapter Summary Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 14 Creating Press Releases, Newsletters, and Letters to Public Officials Chapter Objectives Chapter Summary Concept Worksheets Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 15 Constructing and Presenting Reports Chapter Objectives Chapter Summary Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 16 Preparing Meeting Communications Chapter Objectives Chapter Summary Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 17 Starting the Employment Process Chapter Objectives Chapter Summary Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise Chapter 18 Selling Yourself to Employers Chapter Objectives Chapter Summary Concept Worksheet Flashcards Go to the Web Online Exercise Online Exercise Links Practice Test Proofreading and Editing Exercise

To learn more about the book this website supports, please visit its Information Center.

2007 McGraw-Hill Higher Education Any use is subject to the Terms of Use and Privacy Notice. McGraw-Hill Higher Education is one of the many fine businesses of The McGraw-Hill Companies.

Site Map: Links, Articles, News

All pages within this Online Learning Center are listed below, organized by chapter or by resource type. To learn more about the book this website supports, please visit its information center.

	View by Chapter			View by Resource
News, Articles and Links Quizzes Interactive Exercises More Resources Instructor Resources
Chapter 1 Setting the Stage for Effective Communication Online Exercise Links Chapter 2 Choosing the Right Words Online Exercise Links Chapter 3 Developing Sentences and Paragraphs Online Exercise Links Chapter 4 Developing Listening and Speaking Skills Online Exercise Links Chapter 5 Planning and Organizing Business Messages Online Exercise Links Chapter 6 Using Technology to Improve Communication Online Exercise Links Chapter 7 Formatting Business Messages Online Exercise Links Chapter 8 Goodwill Principles and Goodwill Messages Online Exercise Links Chapter 9 Messages for Inquiries and Requests Online Exercise Links Chapter 10 Claim and Adjustment Messages Online Exercise Links Chapter 11 Persuasive Messages Online Exercise Links Chapter 12 Order, Credit, and Collection Messages Online Exercise Links Chapter 13 Developing Memos and Memo Reports Online Exercise Links Chapter 14 Creating Press Releases, Newsletters, and Letters to Public Officials Online Exercise Links Chapter 15 Constructing and Presenting Reports Online Exercise Links Chapter 16 Preparing Meeting Communications Online Exercise Links Chapter 17 Starting the Employment Process Online Exercise Links Chapter 18 Selling Yourself to Employers Online Exercise Links

To learn more about the book this website supports, please visit its Information Center.

2007 McGraw-Hill Higher Education Any use is subject to the Terms of Use and Privacy Notice. McGraw-Hill Higher Education is one of the many fine businesses of The McGraw-Hill Companies.

Site Map: Quizzes

All pages within this Online Learning Center are listed below, organized by chapter or by resource type. To learn more about the book this website supports, please visit its information center.

	View by Chapter			View by Resource
News, Articles and Links Quizzes Interactive Exercises More Resources Instructor Resources
Chapter 1 Setting the Stage for Effective Communication Practice Test Chapter 2 Choosing the Right Words Practice Test Chapter 3 Developing Sentences and Paragraphs Practice Test Chapter 4 Developing Listening and Speaking Skills Practice Test Chapter 5 Planning and Organizing Business Messages Practice Test Chapter 6 Using Technology to Improve Communication Practice Test Chapter 7 Formatting Business Messages Practice Test Chapter 8 Goodwill Principles and Goodwill Messages Practice Test Chapter 9 Messages for Inquiries and Requests Practice Test Chapter 10 Claim and Adjustment Messages Practice Test Chapter 11 Persuasive Messages Practice Test Chapter 12 Order, Credit, and Collection Messages Practice Test Chapter 13 Developing Memos and Memo Reports Practice Test Chapter 14 Creating Press Releases, Newsletters, and Letters to Public Officials Practice Test Chapter 15 Constructing and Presenting Reports Practice Test Chapter 16 Preparing Meeting Communications Practice Test Chapter 17 Starting the Employment Process Practice Test Chapter 18 Selling Yourself to Employers Practice Test

To learn more about the book this website supports, please visit its Information Center.

2007 McGraw-Hill Higher Education Any use is subject to the Terms of Use and Privacy Notice. McGraw-Hill Higher Education is one of the many fine businesses of The McGraw-Hill Companies.

Site Map: Assignments

All pages within this Online Learning Center are listed below, organized by chapter or by resource type. To learn more about the book this website supports, please visit its information center.

To learn more about the book this website supports, please visit its Information Center.

2007 McGraw-Hill Higher Education Any use is subject to the Terms of Use and Privacy Notice. McGraw-Hill Higher Education is one of the many fine businesses of The McGraw-Hill Companies.

Site Map: Interactive Exercises

All pages within this Online Learning Center are listed below, organized by chapter or by resource type. To learn more about the book this website supports, please visit its information center.

	View by Chapter			View by Resource
News, Articles and Links Quizzes Interactive Exercises More Resources Instructor Resources
Course-wide Content Interactive Grammar Proofreading Flashcards Chapter 1 Setting the Stage for Effective Communication Concept Worksheet Flashcards Go to the Web Online Exercise Proofreading and Editing Exercise Chapter 2 Choosing the Right Words Concept Worksheet Flashcards Go to the Web Online Exercise Proofreading and Editing Exercise Chapter 3 Developing Sentences and Paragraphs Concept Worksheet Flashcards Go to the Web Online Exercise Proofreading and Editing Exercise Chapter 4 Developing Listening and Speaking Skills Concept Worksheet Flashcards Go to the Web Online Exercise Proofreading and Editing Exercise Chapter 5 Planning and Organizing Business Messages Concept Worksheet Flashcards Go to the Web Online Exercise Proofreading and Editing Exercise Chapter 6 Using Technology to Improve Communication Concept Worksheet Flashcards Online Exercise Proofreading and Editing Exercise Chapter 7 Formatting Business Messages Concept Worksheet Flashcards Go to the Web Online Exercise Proofreading and Editing Exercise Chapter 8 Goodwill Principles and Goodwill Messages Concept Worksheets Flashcards Go to the Web Online Exercise Proofreading and Editing Exercise Chapter 9 Messages for Inquiries and Requests Concept Worksheets Flashcards Go to the Web Online Exercise Proofreading and Editing Exercise Chapter 10 Claim and Adjustment Messages Concept Worksheets Flashcards Online Exercise Proofreading and Editing Exercise Chapter 11 Persuasive Messages Concept Worksheet Flashcards Go to the Web Online Exercise Proofreading and Editing Exercise Chapter 12 Order, Credit, and Collection Messages Flashcards Go to the Web Online Exercise Proofreading and Editing Exercise Chapter 13 Developing Memos and Memo Reports Flashcards Go to the Web Online Exercise Proofreading and Editing Exercise Chapter 14 Creating Press Releases, Newsletters, and Letters to Public Officials Concept Worksheets Flashcards Online Exercise Proofreading and Editing Exercise Chapter 15 Constructing and Presenting Reports Concept Worksheet Flashcards Go to the Web Online Exercise Proofreading and Editing Exercise Chapter 16 Preparing Meeting Communications Concept Worksheet Flashcards Go to the Web Online Exercise Proofreading and Editing Exercise Chapter 17 Starting the Employment Process Concept Worksheet Flashcards Go to the Web Online Exercise Proofreading and Editing Exercise Chapter 18 Selling Yourself to Employers Concept Worksheet Flashcards Go to the Web Online Exercise Proofreading and Editing Exercise

To learn more about the book this website supports, please visit its Information Center.

2007 McGraw-Hill Higher Education Any use is subject to the Terms of Use and Privacy Notice. McGraw-Hill Higher Education is one of the many fine businesses of The McGraw-Hill Companies.

Site Map: Reel Life

All pages within this Online Learning Center are listed below, organized by chapter or by resource type. To learn more about the book this website supports, please visit its information center.

To learn more about the book this website supports, please visit its Information Center.

2007 McGraw-Hill Higher Education Any use is subject to the Terms of Use and Privacy Notice. McGraw-Hill Higher Education is one of the many fine businesses of The McGraw-Hill Companies.

Site Map: More Resources

All pages within this Online Learning Center are listed below, organized by chapter or by resource type. To learn more about the book this website supports, please visit its information center.

	View by Chapter			View by Resource
News, Articles and Links Quizzes Interactive Exercises More Resources Instructor Resources
Chapter 6 Using Technology to Improve Communication Go to the Web Chapter 10 Claim and Adjustment Messages Go to the Web Chapter 12 Order, Credit, and Collection Messages Concept Worksheets Chapter 13 Developing Memos and Memo Reports Concept Worksheet Chapter 14 Creating Press Releases, Newsletters, and Letters to Public Officials Go to the Web

To learn more about the book this website supports, please visit its Information Center.

2007 McGraw-Hill Higher Education Any use is subject to the Terms of Use and Privacy Notice. McGraw-Hill Higher Education is one of the many fine businesses of The McGraw-Hill Companies.

Site Map: Instructor Resources

All pages within this Online Learning Center are listed below, organized by chapter or by resource type. To learn more about the book this website supports, please visit its information center.

	View by Chapter			View by Resource
News, Articles and Links Quizzes Interactive Exercises More Resources Instructor Resources
Course-wide Content Instructor Internet Exercises KEYS Concept Review Worksheets KEYS Go to the Web KEYS Proofreading and Editing Exercises Keys to Worksheets PowerPoint Presentations Sample Syllabi

To learn more about the book this website supports, please visit its Information Center.

2007 McGraw-Hill Higher Education Any use is subject to the Terms of Use and Privacy Notice. McGraw-Hill Higher Education is one of the many fine businesses of The McGraw-Hill Companies.

		Log In You must be a registered user to view the premium content in this website. If you already have a username and password, enter it below. If your textbook came with a card and this is your first visit to this site, you can use your registration code to register, or purchase access. Username: Password: Forgot your password?

		Site Preferences (Log out) Send mail as: TA email: Other email: "Floating" navigation? Drawer speed:

		Notes (What is this?)      Add a note 1. (optional) Enter a note here: 2. (optional) Select some text on the page (or do this before you open the "Notes" drawer). 3. Highlighter Color: NoneYellowRedGreenBlue 4.

		Search Search for: Search in: This siteThe web (PowerSearch)

Home

Course-wide Content Interactive Grammar Proofreading Flashcards

Choose a ChapterChapter 1Chapter 2Chapter 3Chapter 4Chapter 5Chapter 6Chapter 7Chapter 8Chapter 9Chapter 10Chapter 11Chapter 12Chapter 13Chapter 14Chapter 15Chapter 16Chapter 17Chapter 18

Instructor Resources Instructor Internet Ex... PowerPoint Presentations Keys to Worksheets KEYS Concept Review Wo... KEYS Go to the Web KEYS Proofreading and ... Sample Syllabi Course-wide Content Interactive Grammar Proofreading Flashcards

Choose a ChapterChapter 1Chapter 2Chapter 3Chapter 4Chapter 5Chapter 6Chapter 7Chapter 8Chapter 9Chapter 10Chapter 11Chapter 12Chapter 13Chapter 14Chapter 15Chapter 16Chapter 17Chapter 18